With the tax season about to begin and many people concerned about the way they have to handle Affordable Care Act changes, the IRS is making it more difficult for taxpayers to obtain help.
A report from the IRS blames Congress for budget cuts.
The official who represents taxpayers within the IRS, Nina Olson, warns that customer service will be at an all time low with less help on the phone, less help with tax preparation, and more obstacles when disputing an IRS mistake.
“I think that for taxpayers they will not be able to get assistance from the IRS; they will not get their questions answered,” Olson stated.
The IRS has refused to answer questions about what the IRS considers helplines for taxpayers.