In Puerto Rico, a new hurricane season threatens the elderly

An elderly woman prays at a chapel of the San Rafael nursing home in Arecibo, Puerto Rico February 14, 2018. Picture taken February 14, 2018. REUTERS/Alvin Baez

By Nick Brown, Jessica Resnick-Ault and Ricardo Ortiz

ADJUNTAS, PUERTO RICO (Reuters) – At 84 years old and battling cancer, Israel Gonzalez Maldonado has lived without electricity for the nine months since Hurricanes Irma and Maria devastated Puerto Rico.

His wife, Zoraida Reyes, 77, struggles to keep the house stocked with fresh food without a refrigerator. At night, she fans her husband so he can sleep.

With another hurricane season starting, older Puerto Ricans have little to protect them from another storm on an impoverished island that remains far from fully recovered. Younger and wealthier people have been moving away for years, leaving an older and sicker population in the hands of an underfunded healthcare system. Tens of thousands more have fled since Maria.

“We wish we could move, at least for the time he has left,” Reyes said of her husband.

Senior citizens make up a larger share of the population here than in all but four U.S. states, according to federal Census data. About half are disabled, more than any state.

Forty percent of seniors rely on food stamps, more than three times the percentage in New York state, the second-highest nationally.

Yet the island has just six nursing homes – with a total of 159 beds – that are certified by the U.S. Centers for Medicare and Medicaid (CMS) to provide rehabilitative services.

Puerto Rico relies instead on a patchwork of about 800 nursing homes licensed by the island’s Department of Family. They are typically private businesses or nonprofit organizations that care for small numbers of elderly people with limited services – and limited budgets, strained further since Maria.

A fragile healthcare system is hardly the only problem that leaves the elderly here – and all Puerto Ricans – vulnerable to another catastrophic storm.

About 7,000 houses and businesses still lack power, after Maria leveled a grid that was ill-maintained before the storm. Power utility PREPA has patched together most of the system but remains years away from making the fundamental improvements needed to enable it to withstand another hurricane.

“The grid needs to be rebuilt – not just the lines,” PREPA Chief Executive Walter Higgins said.

Maria also damaged nearly half the island’s levees. Several major water pumps, used to remove floodwater, remain in disrepair.

“God help us, but we definitely can’t handle any more hurricanes,” said Tania Vazquez, the island’s secretary of natural resources.

Governor Ricardo Rossello’s office declined to comment on the island’s hurricane preparedness or on specific efforts to protect the elderly, referring questions to other agencies.

Glorimar Andujar, Secretary of the Department of Family, said officials learned a lot from Maria about how to prepare for the next storm.

“The emergency plans are much better,” Andujar said, “because we now have an experience that no other generation of agency leaders have experienced.”

ELDERLY AT RISK

Rosa Iturrizaga runs Hostal de Amigos, a small eldercare residence in San Juan.

The home barely broke even before Maria, relying on resident fees of between $2,000 and $3,000 a month. Since then, two of 11 residents moved to the mainland, and insurance has so far not paid for about $40,000 in storm damage, Iturrizaga said. The business carries $500,000 in debt, has fallen behind on loan and tax payments and now loses up to $5,000 a month.

“I don’t know what’s kept me going,” Iturrizaga said. “I love doing this, but I’m looking at other things to do with the land.”

Another private home, the nonprofit Asilo San Rafael in Arecibo, theoretically charges residents $1,200 a month; in reality, only three of 27 residents pay full price, and at least nine pay nothing, said board member Lucila Oliver.

Operating costs run about $700,000 annually, with about $110,000 coming from a handful of subsidies from the island’s central government – subsidies she says have declined sharply in recent years as the now-bankrupt Puerto Rican government fell into a fiscal crisis, Oliver said.

The Department of Family’s Andujar disputed that the subsidies have declined, but Oliver provided Reuters with balance sheets showing a drop in department funding to $59,000 this fiscal year from $80,000 last year.

Maria brought new costs: about $1,200 a month to bring in water tanks, and thousands more on diesel for generators. Oliver said San Rafael is “used to living on the edge,” but says the edge has drawn closer since the hurricanes.

Many elderly and disabled here find a way to get by at home, with little care. Some seek help from the Department of Family, applying for a caregiver to come by just a day or two a week, said Andujar.

Many are turned away, she said.

“The funding is very limited,” she said, “and the need is very big.”

PREPARING FOR ANOTHER HIT

This hurricane season, the department is making sure it has accurate locations for all licensed nursing homes after cell phone service disruptions stymied the response to Hurricane Maria. The homes, Andujar said, are now required to have 30 days of food on hand, and the department has also requested they have generators and water tanks.

She added that about 315,000 elderly people currently receive benefits as part of a $1.27 billion federal allocation under the Nutritional Assistance Program.

The U.S. Federal Emergency Management Agency (FEMA) remains on the island and said it has given municipalities money to improve community resilience.

Dr. Carmen Sanchez Salgado, Puerto Rico’s ombudsmen for the elderly, said her staff has been educating elderly people about the emergency supplies they need.

Charities and nonprofits have also helped. The nonprofit PRxPR, created in response to Maria, is funding solar panels for elderly people and community centers.

One such center in Naguabo had no power as recently as four weeks ago, said Carmen Baez, the group’s co-founder.

“Our installation was it,” she said.

(Reporting by Nick Brown, Jessica Resnick-Ault and Ricardo Ortiz; Additional reporting by Robin Respaut; Editing by Daniel Bases and Brian Thevenot)

U.S. disaster-response force stretched thin as hurricane season starts

A traffic sign warns of hurricane season in Stowell, Texas, U.S., June 12, 2018. Picture taken June 12, 2018. REUTERS/Jonathan Bachman

By Andy Sullivan

WASHINGTON (Reuters) – As Hurricane Irma bore down on Florida last September, the top U.S. disaster-response official ordered all hands on deck.

With 4,500 Federal Emergency Management Agency staffers already helping survivors of Hurricane Harvey in Texas, FEMA chief Brock Long told managers in an internal memo to ready every member of the agency’s on-call reservist workforce for deployment.

In the following months, thousands of FEMA reservists, who account for about half of the agency’s disaster-response personnel, would descend on Florida, Puerto Rico, California and elsewhere to help recovery efforts after an unprecedented string of natural disasters.

But not all would respond. About 500 reservists, or one of every twelve workers, ignored FEMA’s deployment request, current and former officials told Reuters.

“We didn’t even hear from them,” Patrick Hernandez, who oversees FEMA’s disaster workforce, said in an interview. “We need to get people in here who understand the system and adhere to the protocols.”

With the 2018 hurricane season already underway, FEMA is scrambling to hire more people who are willing to depart at a moment’s notice for assignments that can last months at a stretch.

Internal documents obtained through a Freedom of Information Act request show the agency’s disaster-response force is understaffed by 26 percent. And as last year revealed, many of those who sign up don’t always respond when needed.

That comes at a cost. At times, staffing shortages force FEMA to shuffle personnel from one disaster to the next and in some cases rely on workers who do not know how to do the job effectively, according to interviews with 15 current and former FEMA workers.

Some local officials say the agency’s central mission – getting federal aid where it is needed – is undercut by the constant turnover.

“They had no knowledge of the system. They had no knowledge about how to do anything but fill out forms,” said Junior Shelton, mayor of Central, Louisiana, which experienced catastrophic flooding in 2016. “We’re still sitting around waiting for that money to get here.”

Hernandez said staffing issues have not affected FEMA’s ability to get the job done. “I would not agree with that statement wholeheartedly,” he said.

 

FILE PHOTO: Representatives from FEMA speak with a resident of the Staten Island borough neighborhood of New Dorp Beach about registering with the agency for financial assistance to help recover from the storm surge of Hurricane Sandy in New York, NY, U.S., November 15, 2012. REUTERS/Lucas Jackson/File Photo

FILE PHOTO: Representatives from FEMA speak with a resident of the Staten Island borough neighborhood of New Dorp Beach about registering with the agency for financial assistance to help recover from the storm surge of Hurricane Sandy in New York, NY, U.S., November 15, 2012. REUTERS/Lucas Jackson/File Photo

‘A VERY LOW NUMBER’

The extraordinary string of domestic disasters in 2017 continues to weigh on the U.S. agency. With thousands of workers still out in the field, official figures show that 33 percent of FEMA’s disaster-response workforce is available for deployment, down from 56 percent at this time last year.

Some specialties are stretched especially thin: Only 13 percent of the workers who direct federal aid to pay for rebuilding costs after a disaster hits are currently available.

“That’s a very low number, and that would be very scary going into more disasters,” said Elizabeth Zimmerman, a former senior FEMA official.

Unlike military reservists, those who work for FEMA don’t have a guarantee that their regular jobs will be available when they return home. As a result, most are retirees who don’t need steady work or recent college graduates who don’t yet have a full-time job, current and former managers say.

Reservists are allowed to turn down up to three assignments each year, meaning FEMA cannot count on a full reserve force during peak periods. According to internal figures, FEMA’s reservist corps has grown by roughly 1,000 workers over the past year. Still, it remains 3,700 workers short of the 10,949 reservists it has determined it needs to be able to respond to several disasters at once.

FILE PHOTO: Members of the Federal Emergency Management Agency (FEMA) Urban Search and Rescue team inspect homes and offer assistance, at Lee Hill Drive in Boulder, Colorado, U.S., September 16, 2013. REUTERS/Mark Leffingwell/File Photo

FILE PHOTO: Members of the Federal Emergency Management Agency (FEMA) Urban Search and Rescue team inspect homes and offer assistance, at Lee Hill Drive in Boulder, Colorado, U.S., September 16, 2013. REUTERS/Mark Leffingwell/File Photoe reservists say they are not in a position to accept months-long assignments far from their homes.

“I could get a phone call tomorrow telling me to go to Puerto Rico, but the truth is I’m not going to go,” said Alessandra Jerolleman, who said family obligations prevent her from leaving Louisiana.

FEMA officials point out they can pull in other types of workers when needed. Some 22,000 federal employees from agencies like the Defense Department participated in disaster-relief work with FEMA in 2017, for example.

“We rely on our reservists and we love them,” said FEMA’s Hernandez. “But FEMA’s made up of a lot of different elements.”

SECOND-CLASS CITIZENS

FEMA also hires residents of disaster zones to help out, a practice that is widely praised for boosting employment and harnessing local knowledge. But some say it can hinder FEMA’s effectiveness.

Carlos Mercader, Puerto Rico’s top lobbyist in Washington, said he received numerous complaints of poorly trained FEMA workers who assess damaged houses in a seemingly arbitrary manner. While one might be declared a total loss, another that appeared to suffer similar damage might be denied reconstruction assistance, he said.

Local hires accounted for more than half of the 2,878 FEMA employees in Puerto Rico in May, according to agency figures obtained by Reuters. Only 100 are permanent FEMA employees.

“They probably should be sending us more people with as much experience as possible,” Mercader said.

FEMA officials say Congress could help with recruiting and retaining reservists by guaranteeing they can keep their regular jobs while on assignment, as is the case with military reservists. Officials have also asked Congress to change hiring laws to give reservists preferential status when they apply for a full-time FEMA job.

Congress has yet to act on those requests.

But FEMA’s own actions may also drive away some who are willing to serve, reservists say.

Paul Seldes, 59, said he tried unsuccessfully since 2011 to find an assignment that matched his background in field operations.

Instead, the agency repeatedly asked him to report to a telephone call center to screen financial-aid requests from disaster survivors. By last fall, he no longer bothered to respond to such deployment requests, he said.

“I have this capability, I have this knowledge, I have this training – why don’t you want to listen to me?” he said.

(Reporting by Andy Sullivan; Editing by Kevin Drawbaugh and Paul Thomasch)

Houston still rebuilding from 2017 floods as new hurricane season arrives

A new home being constructed six feet above the ground to replace the one destroyed by Hurricane Harvey in 2017 is shown in the Meyerland neighborhood of Houston, Texas, May 16, 2018. Photo taken May 16, 2018. REUTERS/Ernest Scheyder

By Liz Hampton and Ernest Scheyder

HOUSTON (Reuters) – In an empty lot where Vincent Shields’ Houston home once stood, he points out properties whose owners were driven out after Hurricane Harvey inundated the region last summer.

“On this street there’s probably less than 30 percent occupancy,” said Shields, who tore down his house after the city ruled damage exceeded half its value and it would have to be elevated before being repaired. He and his wife moved into an apartment and began planning a new, higher home at the same location.

It has been roughly nine months since Hurricane Harvey dumped trillions of gallons of water on the U.S. Gulf Coast, killing 68 people and causing an estimated $125 billion in property damage.

Shields and some 25,000 Texas households are still displaced, according to the Federal Emergency Management Agency (FEMA). Nearly 80,000 homes across Texas had 18 inches of floodwater or more during Harvey.

In Houston, data on people still out of their homes and awaiting repairs are not available from the city. But U.S. Postal Service figures show 11,500 Houston homes became vacant between June 2017 and February 2018.

With the 2018 hurricane season beginning June 1, around 400 Houston households are still living in hotel rooms funded by FEMA, according to the agency’s latest data. Many others remain in temporary housing uncertain about their return home.

According to interviews with residents and neighborhood groups, many owners of flooded homes are still enmeshed in the emotionally fraught and expensive process of deciding whether to repair or elevate, or put their property up for sale.

Shields said the months since Harvey have been tough and fears that another major storm before the region fully recovers would be devastating.

“I can survive this once – health, wealth, physically – but I can’t do it again,” he said.

After three floods since 2014, local officials have added home-building restrictions and rules on rebuilding in flood-prone areas, giving owners of damaged homes costly new factors to consider.

Houston officials this year passed an ordinance requiring certain dwellings to be raised to the 500-year floodplain level plus two feet. Previously, only new homes had to start one foot above the 100-year level.

JACKED UP HOMES

The requirements have forced some owners to jack up existing homes to avoid the next flood.

Houston homes, typically built on slab foundations, can be mechanically raised for an average cost of $100,000 to $300,000 in a months-long project, said Wayne Fairley, a managing director at house elevating company Planet Three Elevation.

Fairley has tripled his workforce since Harvey to meet growing demand, he said. Subcontractors who once handled plumbing and electrical projects for the company now work for him full time.

“There were a lot of contracts signed post-Harvey,” said Fairley. About 5 to 10 percent of his clients are elevating their homes preemptively, and a large portion of his work is in Houston’s Meyerland neighborhood, which was hit by three major floods in recent years.

Nancy Wilson and her husband decided to tear down and build anew rather than spend the estimated $250,000 to raise and then remodel their 1950s home. The new house will be six feet higher than the old one, which got two feet of water during Harvey.

“I’m almost positive it will flood again,” said Wilson, a therapist, who hopes to move back by early next year. In the interim, the family is living a few miles away in a rental property.

“Honestly, I wish we were rebuilding higher,” said Wilson. “Six feet might not be high enough.”

STILL IN LIMBO

Gwen McGlory moved to west Houston’s Cinco Ranch neighborhood a decade ago for its good schools and gated subdivisions. Her house flooded after the city released water from a nearby reservoir to relieve stress on a dam, forcing her to find temporary housing.

Now, most mornings she drops her 14-year-old daughter off long before school has opened and picks her up hours after it has closed because the school system lacks funding to provide transportation from her current location.

“It’s concerning when I’m dropping her off at a dark school,” McGlory said, who is worried the transportation issues will continue into the next school year.

McGlory says she received $33,000 from FEMA after Harvey. Of that, $17,000 was earmarked for home repairs, despite bids from contractors pegging her damages closer to $70,000. The Red Cross worker recently was accepted to a rebuild and repair program run by a community group.

“I’m so overwhelmed. I am working and a single parent with two kids. I’ve never rebuilt a house before,” said McGlory, who had no flood insurance because her house was not in a floodplain.

While McGlory considered selling her property, an investor shortly after the storm offered $100,000 less than what she had paid for it.

Historically, home values in hard-hit areas can fall between 7 and 20 percent immediately after a flood, said Ed Wolff, president of real estate firm Beth Wolff Realtors and governmental affairs chair for the Houston Association of Realtors.

“You see a rebound after 18 to 24 months. As we get further away from the event the memories fade,” said Wolff, who decided to elevate his Meyerland home by almost six feet after Harvey and returned in early May.

The devastation of Harvey has pushed local officials and agencies to expand efforts to mitigate the impact of floods. Last year, county officials authorized $20 million to buy out homes that have routinely flooded.

The Harris County Flood Control District, which established its own buyout program in 1985, recently submitted a grant for state funding to buy homes damaged by Harvey. It has also focused on repairs to drainage infrastructure and removing debris from Harvey that could block waterways before the next hurricane.

Officials across the nation are becoming more aware of the dangers of urban flooding, which is aggravated by unbridled development, said Sam Brody, a professor in the Department of Marine Sciences and flooding expert at Texas A&M University in Galveston.

“Harvey exposed these underlying problems that cities such as Houston, Miami and Chicago face,” he said.

Texas is considering sweeping changes, including urging residents to buy flood insurance and raising the level of new homes, he said.

But the measures will take time to implement, Brody said. “There is a good likelihood we are going to get a major storm event before we are even partially recovered from this one.”

(Reporting by Liz Hampton and Ernest Scheyder in Houston and Jon Herskovitz in Austin; Editing by Gary McWilliams and Richard Chang)

Special Report: In Puerto Rico, a housing crisis U.S. storm aid won’t solve

Faded U.S. flag and Puerto Rican flag are stuck into a mound of earth near the remains of Angel Colon's house after it was destroyed during Hurricane Maria in September 2017, in Comerio, Puerto Rico

By Nick Brown

CANOVANAS, Puerto Rico (Reuters) – Among the countless Puerto Rico neighborhoods battered by Hurricane Maria is one named after another storm: Villa Hugo. The illegal shantytown emerged on a public wetland after 1989’s Hurricane Hugo left thousands homeless.

About 6,000 squatters landed here, near the El Yunque National Forest, and built makeshift homes on 40 acres that span a low-lying valley and its adjacent mountainside. Wood and concrete dwellings, their facades scrawled with invented addresses, sit on cinder blocks. After Maria, many are missing roofs; some have collapsed altogether.

Amid the rubble, 59-year-old Joe Quirindongo sat in the sun one recent day on a wooden platform – the only remaining piece of his home. Soft-spoken with weathered skin and a buzzcut, Quirindongo pondered his limited options.

“I know this isn’t a good place for a house,” said Quirindongo, who survives on U.S. government assistance. “Sometimes I would like to go to another place, but I can’t afford anything.”

Villa Hugo reflects a much larger crisis in this impoverished U.S. territory, where so-called “informal” homes are estimated to house about half the population of 3.4 million. Some residents built on land they never owned. Others illegally subdivided properties, often so family members could build on their lots.

Most have no title to their homes, which are constructed without permits and usually not up to building codes. The houses range in quality and size, from one-room shacks to sizable family homes. Many have plumbing and power, though not always through official means.

The concentration of illegal housing presents a vexing dilemma for local and federal authorities already overwhelmed by the task of rebuilding an economically depressed island after its worst natural disaster in nine decades.

Puerto Rico Governor Ricardo Rosselló has stressed the need to “build back better,” a sentiment echoed by U.S. disaster relief and housing officials. But rebuilding to modern standards or relocating squatters to new homes would take an investment far beyond reimbursing residents for lost property value. It’s an outlay Puerto Rico’s government says it can’t afford, and which U.S. officials say is beyond the scope of their funding and mission.

Yet the alternative – as Villa Hugo shows – is to encourage rebuilding of the kind of substandard housing that made the island so vulnerable to Maria in the first place.

“It’s definitely a housing crisis,” said Fernando Gil, Puerto Rico’s housing secretary. “It was already out there before, and the hurricane exacerbates it.”

In Puerto Rico, housing is by far the largest category of storm destruction, estimated by the island government at about $37 billion, with only a small portion covered by insurance. That’s more than twice the government’s estimate for catastrophic electric grid damage, which was made far worse by the shoddy state of utility infrastructure before the storm.

Puerto Rico officials did not respond to questions about how the territory estimated the damage to illegally built homes.

Maria destroyed or significantly damaged more than a third of about 1.2 million occupied homes on the island, the government estimates. Most of those victims had no hazard insurance – which is only required for mortgage-holders in Puerto Rico – and no flood insurance. Just 344,000 homes on the island have mortgages, according U.S. Census Bureau data.

Officials at the U.S. Federal Emergency Management Agency (FEMA) and the Small Business Administration (SBA) acknowledged the unique challenges of delivering critical housing aid to Puerto Rico. Among them: calculating the damage to illegal, often substandard homes; persuading storm victims to follow through on application processes that have frustrated many into giving up; and allocating billions in disaster aid that still won’t be nearly enough solve the island’s housing crisis.

By far the most money for Puerto Rico housing aid is expected to come from the U.S. Department of Housing and Urban Development (HUD).

HUD spokeswoman Caitlin Thompson declined to comment on how the agency would spend billions of dollars in disaster relief funds to rebuild housing, or how it planned to help owners of informally built homes. Two HUD officials overseeing the agency’s Puerto Rico relief efforts, Todd Richardson and Stan Gimont, also declined to comment.

But the disaster aid package currently under consideration by the U.S. Congress would provide far less housing aid than Puerto Rico officials say they need. Governor Rosselló is seeking $46 billion in aid from HUD, an amount that dwarfs previous allocations for even the most destructive U.S. storms.

That’s nearly half the island’s total relief request of $94 billion.

The U.S. House of Representatives instead passed a package of $81 billion, with $26 billion for HUD, that still needs Senate and White House approval. The money would be divided between regions struck by several 2017 hurricanes – including Maria, Harvey in Texas and Irma in Florida – as well as the recent California wildfires. Congress could also decide to approve additional aid later.

A house destroyed during Hurricane Maria in September 2017 is seen in Utuado, Puerto Rico February 1, 2018.

FILE PHOTO – A house destroyed during Hurricane Maria in September 2017 is seen in Utuado, Puerto Rico February 1, 2018. REUTERS/Alvin Baez

‘MY MOTHER IS SCARED’

A generation ago, Maria Vega Lastra, now 61, was among the estimated 28,000 people displaced by Hurricane Hugo. Neighbors helped her build a new home in what would become Villa Hugo, in the town of Canóvanas.

Her daughter, 34-year-old Amadaliz Diaz, still recalls her older brother grinning as he sawed wood for the frame of their self-built, one-floor house, with a porch and three bedrooms.

Now, Vega Lastra’s roof has holes in it, and her waterlogged wooden floorboards buckle with each step.

Vega Lastra has been staying with her daughter, who lives in Tampa, as the family waits on applications for FEMA aid. The agency initially denied her application in December, saying it could not contact her by phone, Diaz said.

Vega Lastra is returning to her home this week, uncertain if its condition has gotten worse. Her daughter bought her an air mattress to take with her.

“My mother is scared,” Diaz said. “I hope the government helps her. I work, but I have three kids to take care of.”

The island’s housing crisis long predated the storm. According to Federal Housing Finance Agency data, Puerto Rico’s index of new home prices fell 25 percent over the last decade, amid a severe recession that culminated last May in the largest government bankruptcy filing in U.S. history.

Legal home construction, meanwhile, plummeted from nearly 16,000 new units in 2004 to less than 2,500 last year, according to consultancy Estudios Tecnicos, an economic data firm.

A 2007 study by environmental consultant Interviron Services Inc, commissioned by the Puerto Rico Builders Association, found that 55 percent of residential and commercial construction was informal. That would work out to nearly 700,000 homes.

That figure might be high, said David Carrasquillo, president of the Puerto Rico Planning Society, a trade group representing community planners. But even a “very conservative” estimate would yield at least 260,000 illegally built houses, he said.

Generations of Puerto Rican governments never made serious efforts to enforce building codes to stop new illegal housing, current and former island officials said in interviews. Past administrations had little political or economic incentive to force people out of neighborhoods like Villa Hugo.

Former Governor Rafael Hernandez Colon, in office during Hurricane Hugo, said he tried to help informal homeowners without policing them. “Our policy was not to relocate, but rather improve those places,” Hernandez Colon said in an interview.

Subsequent administrations advocated similar policies; none made meaningful headway, partly because of Puerto Rico’s constant political turnover.

Today, informal communities provide a stark contrast to San Juan’s glittering resorts and bustling business districts. San Juan Mayor Carmen Yulin Cruz pointed to poor barrios like those near the city’s Martín Peña Channel, hidden behind the skyscrapers of the financial hub known as the Golden Mile.

“It’s not something I’m proud of, but we hide our poverty here,” Cruz said in an interview.

RECOVERY DILEMMA

The task of rebuilding Puerto Rico’s housing stock ultimately falls to the territory government, which has no ability to pay for it after racking up $120 billion in bond and pension debt in the years before the storm.

That leaves the island dependent on U.S. relief from FEMA, the SBA and HUD.

The SBA offers low-interest home repair loans of up to $200,000. FEMA provides homeowners with emergency grants, relocation assistance and other help. HUD is focused on long-term rebuilding efforts, working directly with local agencies to subsidize reconstruction through grants.

FEMA’s cap for disaster aid to individuals is $33,300, and actual awards are often much lower. Normally, FEMA eligibility for housing aid requires proving property ownership, but the agency says it will help owners of informal homes if they can prove residency.

How exactly to help gets complicated. For example, someone who builds their own home with no permits on land they own is more likely to be treated as a homeowner, said Justo Hernandez, FEMA’s deputy federal coordinating officer. Squatters who built on land they didn’t own, however, would likely only be given money to cover lost items and relocate to a rental, he said.

Several Villa Hugo residents said they received money from FEMA, but many didn’t know what it was for and complained it wasn’t enough.

Lourdes Rios Romero, 59, plans to appeal the $6,000 grant she got for repairs to her flooded home, citing a much higher contractor’s quote. Neighbor Miguel Rosario Lopez, a 62-year-old retiree, showed a statement from FEMA saying he was eligible for $916.22, “to perform essential repairs that will allow you to live in your home.”

Without money for major changes, most homeowners said they planned to combine the aid they might get from FEMA with what little money they could raise to rebuild in the same spot.

FEMA does not police illegal building. Code enforcement is left to the same local authorities who have allowed illegal construction to persist for years.

Quirindongo is planning to buy materials to rebuild his Villa Hugo home himself with about $4,000 from FEMA. It will be the third time he has done so, having lost one home to a 2011 flood, another to a fire.

“I just want to have something that I can say, ‘This is mine,’” Quirindongo said.

GIVING UP

Many others appear to have given up on FEMA aid because the agency’s application process is entangled with a separate process for awarding SBA loans to rebuild homes.

FEMA is legally bound to assess whether applicants might qualify for SBA loans before awarding them FEMA grants. If an applicant passes FEMA’s cursory eligibility assessment, they are automatically referred to SBA for a more thorough screening.

Applicants are not required to follow through on the SBA process – but they cannot qualify for FEMA aid unless they do. FEMA only provides a grant when the SBA denies the applicant a loan.

FEMA said it has referred about 520,000 people out of 1.1 million total applicants so far to the SBA. But as of Monday, only 59,000 followed through with SBA applications. Of those, some 12,000 later withdrew, SBA data shows.

“As soon as people see SBA they say, ‘I give up, I don’t want a loan – I can’t afford a loan,’” FEMA’s Hernandez said.

SBA spokeswoman Carol Chastang said the agency is working with FEMA to educate flood victims on available benefits and the application process, including sending staffers to applicants’ homes.

330,000 VACANT HOMES

Before the storm hit, Puerto Rico already had about 330,000 vacant homes, according to Census Bureau 2016 estimates, resulting from years of population decline as citizens migrated to the mainland United States and elsewhere. Puerto Ricans are American citizens and can move to the mainland at will.

Puerto Rico and federal officials have considered rehabilitating the vacant housing for short- and long-term use, along with building new homes and buying out homeowners in illegally built neighborhoods, according to Gil and federal officials.

Rosselló, the Puerto Rican governor, has said the rebuilding plan must include a fleet of properly built new homes. Gil, the housing secretary, said the administration would like to build as many as 70,000 properties.

HUD officials declined to comment on whether the agency would finance new housing. Its Community Development Block Grant program allows for local governments to design their own solutions and seek HUD approval for funding.

The cost of constructing enough new, code-compliant properties to house people displaced by Maria could far exceed the available federal aid. Making them affordable also presents a problem.

Puerto Rico’s subsidized “social interest housing,” geared toward low-income buyers, typically provides units that sell in the mid-$100,000 range, with prices capped by the government. That’s beyond the means of many displaced storm victims.

Gil offered little detail on a solution beyond saying it will include a mix of new development, buyout programs for owners of illegally built homes and other options.

The answer will come down to how much Washington is willing to pay, he said. He invoked the island’s territorial status and colonial history as a root cause of its poor infrastructure and housing stock before the storm.

“It is precisely because we have been neglected by the federal government that the island’s infrastructure is so weak,” he said.

Many Puerto Rico officials continue to advocate for bringing relief and legitimacy to squatter communities like Villa Hugo, rather than trying to relocate their residents.

Canovanas Mayor Lornna Soto has been negotiating with island officials to provide property titles to Villa Hugo’s population. The vast majority still don’t have them.

“It’s long overdue to recognize that they are not going anywhere and their communities need to be rebuilt with proper services,” Soto said.

Diaz said she supports her mother’s decision to return to Villa Hugo, regardless of what aid the government ultimately provides.

“I grew up there,” Diaz said. “Everyone knows us there.”

(Reporting by Nick Brown in Canóvanas, Puerto Rico; editing by Brian Thevenot)

U.S. agency says will keep providing water, other essentials in Puerto Rico

A car is partially buried under the remains of a building, after Hurricane Maria hit the island in September, in Humacao, Puerto Rico January 25, 2018.

By Nick Brown

NEW YORK (Reuters) – The U.S. Federal Emergency Management Agency said on Wednesday it would continue providing water, meals and other essentials to hurricane-ravaged Puerto Rico despite earlier reports its humanitarian mission in the U.S. territory would end on Wednesday.

“There was never, and is not now, a decision to stop distributing commodities on the island,” FEMA said in a written statement on Wednesday evening.

Puerto Rico is struggling to recover from Hurricane Maria, which hit on Sept. 20. The storm killed dozens and left the entire island without power at a time when it was already trudging through the largest government bankruptcy in U.S. history, with some $120 billion in combined bond and pension debt.

Some Puerto Rican and U.S. politicians had criticized FEMA this week after NPR reported on Monday that FEMA’s mission in Puerto Rico was coming to an end, citing a spokesman for the agency.

On Tuesday, FEMA reversed course, saying the initial Jan. 31 end date had been relayed in error.

Democratic U.S. Senator Bill Nelson, speaking on the Senate Floor on Monday, had said it would be “unconscionable” and “a travesty” to cut off aid in Puerto Rico, where nearly a third of the island’s 3.4 million U.S. citizens still lack power more than four months after the storm.

Eventually, FEMA will hand over responsibility for humanitarian aid to Puerto Rico’s government.

Amid the confusion over the timing of that transition, Puerto Rico’s public safety director, Hector Pesquera, said on Tuesday his administration was still negotiating with FEMA on the timing of the handover.

“We have yet to finish the discussions about when the transition should start,” Pesquera said. “It is important to note that this transition period should last at least two weeks.”

(Reporting by Nick Brown; Editing by James Dalgleish)

Florida communities scramble to help displaced Puerto Ricans

Puerto Rican Debora Oquendo, 43, makes a phone call to a doctor for her 10-month-old daughter in a hotel room where she lives, in Orlando, Florida, U.S., December 4, 2017.

By Robin Respaut and Alvin Baez

KISSIMMEE, Florida (Reuters) – At Leslie Campbell’s office in the central Florida city of St. Cloud, the phone will not stop ringing.

Director of special programs for the Osceola County School District, Campbell helps enroll students fleeing storm-ravaged Puerto Rico.

Her job has been a busy one. Since hurricanes Irma and Maria devastated the Caribbean in September, over 2,400 new students have arrived in the district. That is enough to fill more than two typical-sized elementary schools. Dozens more youngsters show up weekly.

“We’re just inundated, from the minute we come in, to the minute we leave,” said Campbell, who helps families obtain transportation, meals and clothing.

Across the country, state and local officials are scrambling to manage an influx of Puerto Ricans, a migration that is impacting education budgets, housing, demographics and voter rolls in communities where these newcomers are landing.

Florida, already home to more than 1 million Puerto Ricans, is on the front lines. About 300,000 island residents have arrived in the state since early October, according to Florida’s Division of Emergency Management. The influx is nearly 2.5 times the size of the Mariel boat lift that brought 125,000 Cubans ashore in 1980.

Some Puerto Rican arrivals have passed through Florida on their way to New York, Pennsylvania, Texas and other states. Some may eventually return home. But many will not. The island is still reeling months after Hurricane Maria, a Category 5 storm, wreaked catastrophic damage to homes, businesses and infrastructure. Nearly 40 percent of residents still lack electricity. The economy has been devastated.

For Florida, the inflow of Puerto Ricans is altering public budgets and perhaps the political calculus in a state that President Donald Trump won by a slim margin in 2016. Puerto Ricans, who are U.S. citizens, are on pace to overtake Cuban-Americans within a few years as the state’s largest Latino voting bloc. Many criticized the Trump administration’s hurricane response as inadequate.

Politicians are taking notice. Florida’s Republican Governor Rick Scott has reached out to these newcomers. The state has opened reception centers where Puerto Ricans can apply for food stamps and Medicaid, the federal healthcare system for the poor. Scott has asked for an additional $100 million in state spending to house arriving families, many of whom are doubled up with relatives or packed into aging hotels.

Washington, meanwhile, continues to wrestle with the question of how to help Puerto Rico, having long rejected the idea of a federal bailout for the insolvent U.S. territory, which filed for a form of bankruptcy in May. Congress appears unlikely to grant anywhere near the $94.4 billion the territory’s leaders estimate it would take to rebuild.

As federal lawmakers dither, state and local taxpayers are watching the tab to resettle islanders grow.

Statewide, more than 11,200 students from Puerto Rico and the U.S. Virgin Island have enrolled in Florida public schools since the storms, according to the governor’s office. Most arrived after a deadline that determines state funding based on enrollment, resulting in an estimated loss for local districts of $42 million during the 2017 fall semester, a Reuters analysis shows.

Requests for public assistance climbed by 5 percent in Florida during the last three months of 2017, compared to the same period in 2016, according to state figures. Federal food stamp issuance, driven by victims of hurricanes Irma and Maria, jumped 24 percent or $294 million over the same period.

The state is also seeing more extremely ill patients from Puerto Rico.

Keyshla Betancourt Irizarry, 22, came to Florida in October on a humanitarian flight with her mother and brother. Suffering with the blood cancer Hodgkin’s Lymphoma, Betancourt was deteriorating fast on an island whose healthcare system is in tatters.

Now living in Orlando, she is on Florida’s Medicaid plan, which pays for her radiation treatments. The family has no plans to return to the territory.

“I cannot get the best medical help in Puerto Rico, and it has become even worse after Hurricane Maria,” Betancourt said.

Medicaid patients cost the federal government more on the mainland than in Puerto Rico, because Washington caps Medicaid funding sent to its territories. Such costs will only grow if Congress fails to stabilize Puerto Rico, said Juan Hernandez Mayoral, former director of the Puerto Rico Federal Affairs Administration, which represents the territory in Washington.

“You can pay for it in the 50 states or you can pay much less in Puerto Rico,” Hernandez said. “The hurricane has sped up the migration.”

A Reuters photo essay (http://reut.rs/2AQmzh6) captures images of displaced Puerto Ricans in Florida.

CLASSROOM SQUEEZE

Central Florida was one of the country’s fastest-growing regions even before the disasters as Puerto Ricans fleeing a sputtering economy flocked here for jobs in the booming tourist trade. An estimated 360,000 have settled in the area, the largest concentration in Florida.

The Osceola County school district has enrolled thousands of new students in recent years, including nearly 2,700 in 2015-2016 alone. To accommodate them, the district hired more bilingual teachers, converted offices into classrooms, added portable units and built a new middle school. In 2016, voters approved a half-cent sales tax to provide more funding.

Hurricane Maria has compounded the urgency.

“We have students coming without clothes or records. Some are exhibiting symptoms of post-traumatic stress,” said Kelvin Soto, an Osceola County school board member. “We’re handling it well, but it’s straining our resources.”

Recent arrivals include Felix Martell and his five-year-old daughter Eliany, who settled in Ocala, Florida, about 80 miles (129 kilometers) northwest of Orlando. Martell is the sole caretaker for the child after his wife died two years ago. He worried Eliany’s education would suffer in Puerto Rico due to lengthy school closures following Maria.

Father and daughter are now living in a run-down hotel paid for by the Federal Emergency Management Agency. Martell has yet to find a job. Still, he said there is no turning back.

“The girl has learned more in three weeks of school here than in the entire semester on the island,” he said. “I am concentrating on her future.”

TIGHT HOUSING

A shortage of affordable housing is acute for Puerto Rican emigres.

The Community Hope Center, a nonprofit in Kissimmee, Florida, south of Orlando, has been besieged with requests for shelter, according to Rev. Mary Downey, the executive director.

“People are calling us and saying, ‘we’re homeless now,'” Downey said. “It’s awful. There is simply not enough housing to meet the needs.”

Central Florida housing is a bargain compared to places such as New York or San Francisco, but it is beyond the reach of many newcomers lacking savings or jobs. Homes under $200,000 sell quickly, and Orlando-area rents are growing faster than the national average. Local officials say the situation could worsen as families that are doubling and tripling up eventually seek their own places.

Deborah Oquendo Fuentes, 43, and her 11-month-old baby girl Genesis Rivera share a FEMA-paid hotel room in Orlando after fleeing Puerto Rico in October. Oquendo, who found a part-time job that pays minimum wage, fears they will be homeless when that assistance runs out this month.

“I don’t have enough money to move to another place,” Oquendo said. “I feel alone, and I’m afraid.”

(Reporting by Robin Respaut and Alvin Baez; Editing by Marla Dickerson)

Search for survivors of devastating California mudslide enters third day

Damaged properties are seen after a mudslide in Montecito, California, U.S. January 11, 2018.

By Alex Dobuzinskis

MONTECITO, Calif. (Reuters) – The search for survivors from a devastating Southern California mudslide that has killed at least 17 people moved into its third day on Friday, with some 700 rescue workers expecting to find more dead victims.

Triggered by heavy rains, the massive slide struck before dawn on Tuesday, when a wall of mud and debris cascaded down hillsides that were denuded last month by wildfires, including the Thomas Fire, the largest blaze in the state’s history.

“Realistically we suspect we are going to have the discovery of more people killed in this incident,” Santa Barbara County Sheriff Bill Brown said at a Thursday news briefing, adding that he was hoping to find “miracle” survivors.

Brown said 43 people remain missing, although some may just be out of communication.

In one of the hardest hit areas, the affluent seaside community of Montecito, the devastation wrought by the slide and the gruesome undertaking faced by emergency crews was evident.

Neighborhoods were littered with uprooted trees and downed power lines, and front yards in homes filled with mud were strewn with boulders.

Elsewhere, cars carried away by the flow were perched on mounds of earth and mangled garage doors crushed by the mud rested at odd angles.

The cause of death for all 17 victims who perished will be listed as multiple traumatic injuries due to flash flood with mudslides, the Santa Barbara Sheriff’s office said in a statement on Thursday.

The dead victims range in age from three to 89.

Josephine Gower, 69, died when she opened the door to her home, her son, Hayden Gower, told NBC station KSBY. Her daughter-in-law Sarah Gower confirmed Gower’s death in a Facebook post. Her body was found that night, near a highway hit by the slide.

“I told her to stay on the second floor, but she went downstairs and opened the door and just got swept away,” Hayden Gower said. “I should have just told her to leave. You just don’t even think that this is possible.”

The sheriff’s office also expanded the evacuation zone in the Montecito area on Thursday, as traffic on the already-clogged roads is hindering efforts by rescue and repair crews to access the devastation.

Rescue workers in helicopters and high-wheeled military vehicles, some with search dogs, were deployed in the hunt for the missing in a disaster zone littered with the remnants of hundreds of damaged or destroyed homes.

The Federal Emergency Management Agency (FEMA) granted a request on Thursday by Governor Jerry Brown for expanded financial aid that was first allocated for the Thomas Fire, the governor’s office said in a statement.

“This declaration ensures that federal funds are available for emergency response and eligible disaster recovery costs,” the governor’s statement said.

(Additional reporting by Keith Coffman in Denver, Chris Kenning in Chicago, Gina Cherelus and Peter Szekely in New York and Dan Whitcomb in Los Angeles; Editing by Catherine Evans)

FEMA allows churches to apply retroactively for disaster aid

Interstate highway 45 is submerged from the effects of Hurricane Harvey seen during widespread flooding in Houston, Texas, U.S. August 27, 2017.

WASHINGTON (Reuters) – The U.S. Federal Emergency Management Agency said on Tuesday that churches may apply for aid relating to disasters declared after Aug. 23, 2017, following pressure from President Donald Trump and a lawsuit by Texas churches.

The federal disaster relief agency was sued in September by three Texas churches severely damaged in Hurricane Harvey, over what they called its policy of refusing to provide disaster relief to houses of worship because of their religious status.

Trump had said in a tweet that Texas churches should be able to receive money from FEMA for helping victims of Hurricane Harvey. It was not clear whether the three churches provided aid to victims.

The churches that sued are the Rockport First Assembly of God in Rockport, which lost its roof and steeple and suffered other structural damage, and the Harvest Family Church in Cypress and Hi-Way Tabernacle in Cleveland, which were both flooded.

In a complaint filed in federal court in Houston, the churches said they would like to apply for aid but it would be “futile” because FEMA’s public assistance program “categorically” excluded their claims, violating their constitutional right to freely exercise their religion.

They said FEMA’s ban on providing relief where at least half a building’s space is used for religious purposes, a policy also enforced after Hurricane Katrina in 2005 and Hurricane Sandy in 2012, contradicted a recent U.S. Supreme Court decision making it easier for religious groups to get public aid.

(Reporting by Chris Sanders; Editing by Leslie Adler)

Trailers could house those displaced by fires in California wine country

Trailers could house those displaced by fires in California wine country

By Dan Whitcomb and Alex Dobuzinskis

LOS ANGELES (Reuters) – Residents of Northern California’s wine country left homeless by the state’s deadliest-ever wildfires could be temporarily housed in federal government trailers, officials said on Wednesday, as the death toll from the blazes rose to 42.

Since erupting on Oct. 8 and 9, the blazes have blackened more than 245,000 acres, (86,200 hectares) and destroyed an estimated 4,600 homes along with wineries and commercial buildings.

Thousands of survivors, forced to flee the flames with little warning, remain displaced. Many are returning to find nothing left, forcing them to seek housing in emergency shelters or with family and friends.

The U.S. Federal Emergency Management Agency has called trailers a solution of last resort for housing the displaced.

But local officials said they had few other options because of a lack of hotels and rental housing, especially around Santa Rosa – the urban hub of the region’s wine country – which had nearly 5 percent of its homes destroyed.

“We have talked to FEMA about trailers, we’re not sure what the availability is, how soon we could get them here, but we are looking at every option,” Santa Rosa Mayor Chris Coursey told Reuters by phone.

“I don’t relish having people living in FEMA trailers, but it’s a hell of a lot better than sleeping out under the stars,” he said.

FEMA deployed trailers to house thousands of people displaced by 2005’s Hurricane Katrina along the U.S. Gulf Coast, triggering lawsuits by people who contended they were exposed to formaldehyde in the government-issued housing.

A judge in 2012 approved a settlement requiring builders of the trailers to pay a settlement of nearly $40 million.

FEMA’s latest trailers, which it calls manufactured or temporary housing units, have new safety features and are built to high standards, the agency said in a blog post last year.

The agency is only at the beginning stage of determining which options to employ, in consultation with local officials, to house people displaced by the fires, FEMA spokesman Victor Inge said by phone.

“A temporary housing unit is an absolute last resort, they’re expensive and they take a long time to get set up,” Inge said.

‘PROBABLY GOING TO NEED TRAILERS’

Officials with Sonoma County, which includes Santa Rosa, are considering sites with built-in utilities, such as running water and electricity, for mobile-home units, said Margaret Van Vliet, executive director of the Sonoma County Community Development Commission.

“We know we’re probably going to need FEMA trailers,” she said.

Firefighters on Wednesday were still battling the blazes, the deadliest in state history, as search-and-rescue teams picked through burned-out neighborhoods.

Law enforcement officials said the body of the 42nd confirmed victim was found late on Tuesday in the Fountain Grove section of Santa Rosa.

About 60 people remain missing or unaccounted for in Sonoma and Napa counties. Most of the more than 2,000 people listed in missing-persons reports have turned up safe, including evacuees who failed to alert authorities after fleeing their homes.

Fire officials said that while 13 major blazes were still burning as of Wednesday, the flames were largely contained and no longer considered a threat to homes or communities.

“We have stopped the forward progress and movement of all these fires, we have line around them,” Brett Gouvea, a California Department of Forestry and Fire Protection deputy chief, told reporters at an afternoon news conference. A Santa Rosa couple whose house was destroyed sued Pacific Gas & Electric Company (PG&E) on Tuesday, alleging the utility failed to take preventative measures in the face of dangerous drought conditions.

Representatives for PG&E said that the utility was focused on supporting firefighting efforts and restoring power

About 30 vintners sustained fire damage to wine-making facilities, vineyards, tasting rooms or other assets, according to the Napa Valley Vintners industry group

(Reporting by Dan Whitcomb and Alex Dobuzinskis in Los Angeles; Additional reporting by Jim Christie in San Francisco and Keith Coffman in Denver; Editing by Cynthia Osterman and Peter Cooney)

U.S. mail carriers emerge as heroes in Puerto Rico recovery

Luis Menendez, a mail man for the U.S. Postal Service, delivers mail at an area affected by Hurricane Maria in the island of Vieques, Puerto Rico.

By Hugh Bronstein

GUAYNABO, Puerto Rico (Reuters) – With the Puerto Rico power grid shredded by Hurricane Maria, the U.S. Postal Service has taken the place of cellphone service at the forefront of island communications.

Only 15 percent of electrical power has been restored since the storm bludgeoned the U.S. territory on Sept. 20, but 99 of Puerto Rico’s 128 post offices are delivering mail. Tents have taken the place of post offices wrecked by Maria.

Mail carriers gather information on sick and elderly residents in far-flung parts where hospitals have closed. Data is fed into the Federal Emergency Management Agency disaster relief office in San Juan so medical attention can be provided.

Restoration of the power grid is months away and many rural roads are blocked by mudslides, sink holes and downed trees and telephone poles. Since the start of the month the Postal Service has nonetheless been delivering letters and care packages to family members desperate for news.

“It’s been a clutch situation, and you guys have totally come through,” a FEMA worker was heard telling Postal Service Caribbean customer service manager Martin Caballero on Sunday.

“We might know the general area where people need help, but the mail carriers are the only ones who really have the exact addresses,” the FEMA worker told Reuters, asking not to be named because he was not authorized to speak to news media.

Caballero regularly goes on AM radio, which can be heard by listeners lucky enough to have diesel to run generators, to tell people in inaccessible parts of the island where their mail is being held. He invites them to pick it up, but only when travel conditions become safe.

Even for urban middle-class customers in the San Juan suburb of Guaynabo, whose concrete homes were not smashed by the storm, it was a chore to recover their blown-away mailboxes or build new ones. Hurricane or not, the Postal Service will not drop off mail without a designated box.

“The wind took them all,” said resident Jenny Amador, a 42-year-old teachers’ assistant.

“I found mine in those trees,” she said, pointing to a gnarl of branches and trunks on the road. She re-attached her mailbox in a cockeyed position in front of her house, using a clothes hanger.

One plucky woman, having heard the postman was on the way, stood stoically with her mailbox tucked under her arm. No one minded when mail carrier Alfredo Martinez showed up out of uniform, unable to do laundry for lack of clean water.

One resident said the return of the mail service was comforting, a sign of a return to normalcy. But another greeted Martinez with a warning.

“If you are bringing me any utility bills, go away,” she said.

 

(Reporting by Hugh Bronstein; Editing by Howard Goller)