Hermine hammers Florida, leaving thousands without power

Three storm systems

(Updates with Hermine being downgraded to tropical storm)

By Letitia Stein

TAMPA, Fla., Sept 2 (Reuters) – Wind and rain from Hurricane
Hermine slammed Florida’s northern Gulf Coast before it weakened
to a tropical storm and ploughed its way overland towards the
Atlantic Coast on Friday.

Hermine made landfall early on Friday, bringing heavy rains
and packing winds of 80 mph (130 km/h), causing damage and
leaving tens of thousands of households without power along
Florida’s Gulf Coast.

“It is a mess…we have high water in numerous places,”
Virgil Sandlin, the police chief in Cedar Key, Florida, told the
Weather Channel.

Strong gusts downed power lines and trees as widespread
flooding inundated communities in Florida before the hurricane
weakened into a tropical storm as it reached Georgia and South
Carolina, where conditions deteriorated early on Friday morning.

“The combination of a dangerous storm surge and the tide
will continue to cause normally dry areas near the coast to be
flooded by rising waters moving inland from the shoreline,”
the National Hurricane Center said.

The center warned that some areas along Florida’s northern
Gulf Coast may experience 9 feet (3 m) of flooding.

Florida Governor Rick Scott said the storm could lead to
deaths and told residents to stay indoors until it had passed.

Pasco County reported crews rescued 18 people and brought
them to shelters after their homes were flooded in Green Key and
Hudson Beach early on Friday.

“Stay indoors even if it calm outside. The eye of Hermine
may be passing through. Let it pass completely before surveying
any damage,” Governor Scott advised residents in a Twitter post.

Hermine became the fourth hurricane of the 2016 Atlantic
storm season. By 11 p.m. EDT, maximum winds were listed at 80
mph (130 kph), with hurricane-force winds extending up to 45
miles (75 km) from the storm’s center.

Hermine could dump as much as 20 inches (51 cm) of rain in
some parts of the state. Ocean storm surge could swell as high
as 12 feet (3.6 meters).

Scott declared a state of emergency in 51 of Florida’s 67
counties, and at least 20 counties closed schools.

Mandatory evacuations were ordered in parts of five counties
in northwestern Florida, with voluntary evacuations in at least
three more counties. Twenty emergency shelters were opened
across the state for those displaced by the storm.

“This is life-threatening,” Scott told reporters on
Thursday.

In coastal Franklin County, people were evacuated from
barrier islands and low-lying shore areas.

“Those on higher ground are stocking up and hunkering down,”
Pamela Brownlee, the county’s emergency management director,
said.

The National Weather Service issued tornado and tropical
storm watches and warnings for communities throughout northern
Florida and north along Atlantic Coast, where it posed a Labor
Day weekend threat for tens of millions of people.

On its current path, the storm also could dump as much as 10
inches (25 cm) of rain on coastal areas of Georgia, which was
under a tropical storm watch, and the Carolinas. Forecasters
warned of “life-threatening” floods and flash floods there.

The governors of Georgia and North Carolina on Thursday
declared emergencies in affected regions. In South Carolina, the
low-lying coastal city of Charleston was handing out sandbags.

(Additional reporting by Brendan O’Brien in Milwaukee, Laila
Kearney in New York and Jon Herskovitz in Austin, Editing by
Angus MacSwan)

Delta cancels hundreds more flights, expects normal operations soon

Passengers check in at a counter of Delta Air Lines in Mexico City, Mexico, August 8, 2016.

(Reuters) – Delta Air Lines Inc on Wednesday canceled more than 250 flights and upended thousands of travelers’ plans for the third day in a row after a power outage hit its computer systems, though it forecast a return to normal operations later this afternoon.

Delta, the No. 2 U.S. airline by passenger traffic, said systems that allow customer service agents to process check-ins and dispatch aircraft are now functioning normally. Most of Wednesday’s delays and cancellations are the result of flight crews being displaced or running up against maximum allowed work hours, it said.

As of 12:30 p.m. EDT, Delta said it had canceled 278 flights on the day, adding to the more than 1,600 cancellations since Monday. Another 1,950 flights departed on Wednesday, with 75 percent of them within 30 minutes of their scheduled times, the airline said.

“We’re in the final hours of bouncing back from the disruption,” Bill Lentsch, Delta’s senior vice president for airport customer service and airline operations, said in an online posting.

The travel havoc at one of the world’s largest carriers has brought into focus the vulnerability of airlines’ technology infrastructure. Experts say mergers – and sometimes insufficient investment in back-end technology – have left airlines with a hodgepodge of systems.

What is more, a drive by companies to automate operations, from mobile boarding passes to check-in kiosks, means the impact of any single glitch will multiply.

Delta said problems arose when critical systems did not switch over to a backup source following a power surge and outage on Monday.

The airline is still investigating the cause, Chief Executive Ed Bastian said in an online video post, adding that the company has invested “hundreds of millions of dollars” in infrastructure upgrades and backup systems.

“I’m sorry we let you down. We’ll do everything that we can to make certain this does not happen again,” Bastian said in the video.

“There have been no indications of a hack,” Delta spokesman Trebor Banstetter added in an emailed statement.

Shares were down 1.5 percent at $36.40 in mid-afternoon trading.

PASSENGERS FRUSTRATED

Frustrated fliers like Camille Davies-Mandel of Maplewood, New Jersey still faced multihour waits at airport lines on Wednesday.

“I have two kids with me, looking forward to getting to their cousins so they can seek out (characters) in Pokemon Go,” she said in a telephone interview after waiting three hours to check in at Newark Liberty International Airport. She was unable to download a boarding pass online and missed her flight.

Davies-Mandel said she appreciated Delta’s outreach on social media and messages from management, but she added “when you get on the phone and you deal with their customer service, that’s a whole different experience,” noting two calls took her four and a half hours.

Delta said it contacted some of its most frequent fliers who would be stuck in the disruption and offered them seats on its Delta Private Jets subsidiary to finish their journey.

Analysts expect passenger refunds, overtime hours for workers and other costs will reduce Delta’s profit this quarter. Daniel McKenzie, an analyst with the Buckingham Research Group said in a research note that earnings per share may be 5 percent to 10 percent lower, or 10 to 15 cents per share, lower than his than his prior estimate.

“Delta still remains the best operation in the industry by a wide margin,” McKenzie said, noting that the airline had canceled far fewer flights than rivals in recent years.

Other carriers have also suffered from technology issues.

Southwest Airlines Co forecast on Wednesday a further drop in a key profitability metric for the quarter due to delays and cancellations of more than 2,000 flights after an outage hit its computer systems in July.

(Reporting by Jeffrey Dastin, additional reporting by Abinaya Vijayaraghavan and Arunima Banerjee in Bengaluru; editing by Maju Samuel and G Crossa)

 

 

 

 

 

 

 

 

Delta flights resume after computer crash strands passengers

elta airline name tags are seen at Delta terminal in JFK Airport in New York

(Reuters) – Delta Air Lines flights gradually began taking off again on Monday after computer systems crashed, causing planes to be grounded and leaving passengers of one of the world’s largest carriers stranded at airports around the globe.

The U.S. airline said the problems resulted from a power outage in Atlanta overnight and that customers should expect “large-scale” cancellations.

Delta said in an update at 8:40 a.m. EDT (1240 GMT) that a halt on departures had been lifted and some flights were resuming.

“Customers heading to the airport should expect delays and cancellations,” it added.

Website Flightradar24 showed a flight from Phoenix to Atlanta had taken off, while three planes had departed from Amsterdam to U.S. destinations.

The problems also meant flight information was not showing correctly on Delta’s website or on airport information boards, and this could also take time to resolve, the carrier said in the latest update.

Delta operates 5,000 departures a day and is a member of the SkyTeam alliance alongside airlines including Air France.

It also partners for transatlantic flights with Virgin Atlantic, which said its flights were operating normally but cautioned that passengers should check tickets in case their flight was due to be operated by Delta as part of a code-share agreement.

Delta said the computer outage began at about 2:30 a.m. EDT (0630 GMT).

Its shares were down 1.1 percent at $37.25 in premarket trading.

In airports across the world, passengers stuck in check-in queues or on planes waiting to depart took to Twitter to share photos and frustration at the delays.

“1 hr.+ lines @HeathrowAirport for @Delta due to system outage,” tweeted user @MITJAKE with a picture of passengers waiting to check in.

The glitch follows several high-profile computer problems faced by U.S. airlines in the past year.

Budget carrier Southwest Airlines Co had to halt departures last month after a technical outage, while American Airlines had to suspend flights from three of its hubs last September after technical problems.

Industry consultants say airlines face an increasing risk from computer disruptions as they automate more of their operations, distribute boarding passes on smartphones and fit their planes with Wi-Fi.

(Reporting by Victoria Bryan in Berlin and Abinaya Vijayaraghavan in Bengaluru; Additional reporting by Sarah Young in London; Editing by Lisa Von Ahn)

Super typhoon hits Taiwan, cutting power and transport

Damage from Typhoon Nepartak

TAIPEI (Reuters) – Super typhoon Nepartak hit Taiwan on Friday, driving thousands of people from their homes, disrupting power supplies and grounding more than 600 flights, authorities said.

Television showed toppled motorcycles and signboards being ripped from buildings and swept across roads in southeast Taiwan, where the year’s first typhoon made landfall.

By afternoon, the typhoon had moved into the Taiwan Strait, weakening as it headed towards China’s southeastern province of Fujian, but flooding and strong winds continued to lash the island’s central and southern areas.

More than 17,300 people were evacuated from their homes, and over 517,000 households suffered power outages, emergency officials said.

“The wind is very strong,” said a resident of Taitung, the eastern Taiwan city where the typhoon landed.

“Many hut roofs and signs have been blown off.”

Three deaths and 172 injuries were reported, bullet train services were suspended and over 340 international and 300 domestic flights canceled, an emergency services website showed.

The typhoon halted work in most of Taiwan. There were no reports of damage at semiconductor plants in the south.

Tropical Storm Risk had rated the typhoon as category 5, at the top of its ranking, but it was weakening and should be a tropical storm by the time it hits Fujian on Saturday morning.

More than 4,000 people working on coastal fish farms in Fujian were evacuated and fishing boats recalled to port, the official China News Service said.

The storm is expected to worsen already severe flooding in parts of central and eastern China, particularly in the major city of Wuhan.

Typhoons are common at this time of year in the South China Sea, picking up strength over warm waters and dissipating over land.

In 2009, Typhoon Morakot cut a swathe of destruction through southern Taiwan, killing about 700 people and causing damage of up to $3 billion.

(Reporting by Faith Hung and J.R. Wu; Additional reporting by Ben Blanchard in Beijing; Editing by Andrew Roche)

9 dead, in Houston Flood; more rain coming

Flood waters cover the area of FM 1463 at IH-10 in Fort Bend County

HOUSTON (Reuters) – At least nine people have died and some 1,150 homes have been damaged in flooding triggered by torrential downpours in the Houston area this week, officials said on Wednesday, as forecasts called for more rain.

Eight of those killed were found in vehicles that had been in flooded areas, the Harris County Institute of Forensic Sciences and a local sheriff said, adding that medical examiners were working to confirm the causes of death.

The National Weather Service said more rain is on tap for the city, the country’s fourth largest, after a record-setting drenching that dumped as much as 18 inches (45 cm) on some parts of the Houston area on Monday.

The weather service has issued a flood watch from central Texas through Houston and into large parts of Louisiana.

There have been more than 1,200 water rescues during the recent flooding, with emergency crews shuttling people by boat to dry ground and picking up motorists whose cars were caught in rushing waters.

The Houston Independent School District, the country’s seventh-largest school district, said it would reopen on Wednesday after the flooding caused hundreds of schools to close earlier this week.

Heavy storms can overwhelm the drainage channels that move water from Houston back to the Gulf of Mexico, particularly if the ground is already saturated.

The city faced similar widespread flooding during a storm last May and Tropical Storm Allison’s torrent in 2001.

(Reporting by Jon Herskovitz in Austin, the Houston bureau and Brendan O’Brien in Milwaukee; Writing by Jon Herskovitz; Editing by Marguerita Choy and Paul Simao)

U.S. utilities worry about cyber cover after Ukraine grid attack

(Reuters) – U.S. utilities are looking hard at their cyber vulnerabilities and whether they can get insurance to cover what could be a multi-billion dollar loss after hackers cut electric power to more than 80,000 Ukrainians last month.

The Dec. 23 incident in Ukraine was the first cyber attack to cause a power outage, and is one of just a handful of incidents in which computer hacking has caused physical effects on infrastructure rather than the loss or theft of electronic data.

A similar attack in the United States could cripple utilities and leave millions of people in the dark, costing the economy more than $200 billion, an insurance study estimated last year.

Security experts, insurance brokers, insurers and attorneys representing utilities told Reuters that the Ukraine attack has exposed long-standing ambiguity over which costs would be covered by insurance in various cyber attack scenarios.

“People in the insurance industry never did a great job clarifying the scope of coverage,” said Paul Ferrillo, an attorney with Weil, Gotshal & Manges who advises utilities.

Cyber insurance typically covers the cost of attacks involving stolen personal data. Some general property and liability policies may cover physical damage from cyber attacks, but insurers do not always provide clear answers about coverage for industrial firms, said Ben Beeson, a partner with broker Lockton Companies.

That has led to some unease among U.S. utilities.

“When you get these kind of headline-grabbing cyber incidents, there is obviously a flurry of interest,” said Dawn Simmons, an executive with Associated Energy and Gas Insurance Services, or AEGIS, a U.S. mutual insurer that provides coverage to its 300 or so members.

Getting a policy that includes cyber property damage is not cheap.

Sciemus Cyber Ltd, a specialty insurer at the Lloyd’s of London insurance market, charges energy utilities roughly $100,000 for $10 million in data breach insurance. The price balloons to as much as seven times that rate to add coverage for attacks that cause physical damage, said Sciemus Chief Executive Rick Welsh.

INDUSTRY WARNINGS

Security experts have warned for several years that a cyber attack could cause power outages due to the growing reliance on computer technology in plants that is accessible from the Internet.

In the Ukraine attack, hackers likely gained control of systems remotely, then switched breakers to cut power, according to an analysis by the Washington-based SANS Institute. Ukraine’s state security service blamed Russia for the attack, while U.S. cyber firm iSight Partners linked it to a Russian hacking group known as Sandworm Team.

Utilities are now trying to determine if they have insurance to cover these kinds of attacks, and if not, whether they need it, said Patrick Miller, founder of the Energy Sector Security Consortium, an industry group that shares information on cyber threats.

American Electric Power Company Inc, Duke Energy Corp, Nextera Energy Inc and PG&E Corp are among publicly-traded utility companies that have warned of their exposure to cyber risks in their most recent annual reports to securities regulators, and that their insurance coverage might not cover all expenses related to an attack.

Representatives with AEP, Duke and PG&E declined to disclose the limits of their insurance. Officials with Nextera could not be reached for comment.

The potential costs of an attack in the United States are huge. Last year Lloyd’s and the University of Cambridge released a 65-page study estimating that simultaneous malware attacks on 50 generators in the Northeastern United States could cut power to as many as 93 million people, resulting in at least $243 billion in economic damage and $21 billion to $71 billion in insurance claims.

The study called such a scenario improbable but “technologically possible.”

There are precedents, including the 2010 ‘Stuxnet’ attack that damaged centrifuges at an Iranian uranium enrichment facility and the 2012 ‘Shamoon’ campaign that crippled business operations at Saudi Aramco and RasGas by wiping drives on tens of thousands of PCs.

In late 2014, the German government reported that hackers had damaged an unnamed steel mill, the first attack that damaged industrial equipment. Details remain a mystery.

AMBIGUITY OVER COVERAGE

“It’s getting a little competitive just to get a carrier quoting your policy,” said Lynda Bennett, an attorney with Lowenstein Sandler, who helps businesses negotiate insurance. Some insurers have cut back on cyber coverage in response to the increase in the number and types of breaches, she added.

American International Group Inc, for example, will only write cyber policies over $5 million for a power utility after an in-depth review of its technology, including the supervisory control and data acquisition (SCADA) systems that remotely control grid operations.

“There are companies that we have walked away from providing coverage to because we had concerns about their controls,” said AIG executive Tracie Grella.

AIG and AEGIS declined to discuss pricing of policies. It seems likely they will find coverage more in demand after the Ukraine attack.

“A lot more companies will be asked by their stakeholders internally: Do we have coverage for this type of thing?” said Robert Wice, an executive with Beazley Plc, which offers cyber insurance. “Whether they actually start to buy more or not will depend on pricing.”

(Reporting by Jim Finkle; Additional reporting by Rory Carroll; Editing by Bill Rigby)

JetBlue recovering from power outage that shut down website

NEW YORK (Reuters) – JetBlue Airways Corp said it has restored online booking and check-in after a power outage shut its main website for about two hours on Thursday, raising concern about delayed flights.

A maintenance operation disrupted power at a data center run by JetBlue’s business partner Verizon Communications Inc, the airline said in a statement, adding that this was not a “cyber security issue.”

Verizon has since restored power at the center, and JetBlue’s website is up for booking and check-in, the New York-based airline said in a blog post at 2:30 PM ET.

However, JetBlue said it was “still experiencing system issues” because of the outage.

JetBlue had 36 flight delays and four cancellations as of 3:00 p.m. EST, according to flight tracking website FlightAware.com.

The technical issue follows several high-profile computer problems that U.S. airlines experienced in 2015, including a router error at United Continental Holdings Inc and a malfunctioning iPad application used by pilots at American Airlines Group Inc.

Industry consultants say computer disruptions will have a growing impact on airlines, and their passengers, as they automate more operations, outfit their planes with Wi-Fi and distribute boarding passes on smartphones.

(Reporting By Jeffrey Dastin in New York; editing by Andrew Hay and Alden Bentley)

Ukraine Power Outage Appears to be Work of Hackers

Some Ukrainians were without power for hours last month after hackers infiltrated the power grid and were able to turn off the lights, according to a report in The Washington Post.

An official with the cybersecurity company iSIGHT Partners told the newspaper that the Dec. 23 cyber attack appeared to be the first documented time that hackers successfully shut off power.

The official told The Washington Post that the group believed to be responsible for turning off the lights was Russian, and had at one point tried to attack targets in the United States and Europe. But another cyber security expert told the paper it could be difficult to determine the exact circumstances about the breach, including if the alleged hackers were even responsible.

Winter Storm Cara brings more severe weather to central United States

More power outages and travel delays are being reported as Winter Storm Cara continues to pummel the central United States, and the threat of additional outages and disruption looms as the powerful storm is predicted to generate additional ice and snow throughout the weekend.

Parts of New Mexico, Texas, Oklahoma and Kansas were under ice storm warnings from the National Weather Service on Friday. Flood warnings were in effect in portions of Texas, Kansas, Oklahoma, Arkansas and Missouri. Numerous other advisories and warnings had been issued.

The Weather Channel predicts that 21 states will be subjected to snow, sleet or freezing rain by the time Cara dissipates. Cara is moving slower than usual because of a pattern in the jet stream.

The storm began dropping snow on the Pacific Northwest on Tuesday. The Weather Channel’s forecasts indicate Cara’s energy could linger over eastern states until the middle of next week, and caution that rainfall in warmer regions ahead of the snow could trigger flash flooding.

On Friday, meteorologists were concerned about an ice storm that was developing in a swath that stretched from eastern New Mexico into northern Texas, central Oklahoma, southeastern Kansas and northwestern Missouri. That’s where the icy precipitation was expected to accumulate the most and last the longest, according to meteorologists at AccuWeather.com.

They warned of a half inch of ice building up on certain exposed surfaces. AccuWeather’s senior vice president of enterprise solutions, Mike Smith, told the organization’s website that the storm could also cause “significant power failures” in certain parts of Oklahoma and Texas.

The Weather Channel reported a quarter of an inch had already built up in Woodward, Oklahoma, on Friday morning, and the entire town of Rockwell City, Iowa, was without power.

The snow has also led to travel delays and accidents throughout the country.

The Minnesota State Patrol had reported 139 crashes as of 9 p.m. Wednesday night, according to WCCO in Minneapolis. At least one of those accidents was fatal and 33 of them caused injuries.

Some motorists became trapped in the snow on roads in southern California, the California Highway Patrol told the Los Angeles Times. Officials in Idaho reported cars slid off roads there.

According to The Weather Channel, the heaviest snowfall was reported in Nevada, where an estimated 25 inches fell near Deeth. More than 20 inches of snow were reported in parts of California and Oregon, and 14 inches were reported Buhl, Idaho and Sinks Canyon, Wyoming.

It wasn’t just the snow that was accumulating, as an NBC News report indicated Dallas-Fort Worth broke its all-time rainfall record with Cara’s precipitation early Friday morning. More than 53 inches of rain have fallen there since the start of the year.

Crimea in State of Emergency after Explosion Knocks Out Power for 1.6 Million People

The Russian-annexed nation of Crimea is under a state of emergency after four electricity transmission towers located in Ukraine were damaged by bombs in two different attacks. Approximately 1.6 million people are without power.

At this time, officials are unclear on who attacked the pylons, but Russian authorities stated it was “an act of terrorism,” according to Voice of America News. And while Russian officials didn’t directly place blame, they implied Ukrainian nationalists may have been behind the attacks. The attacked pylons are located in Ukraine, where Crimea gets the majority of its electricity supplies.

The attacks were a couple days apart with two of the pylons being hit on Friday and the next two being hit Sunday. The Washington Post reports that more than a quarter of the population, mostly in major cities, had their power restored through the use of mobile gas turbine generators by Sunday afternoon. However, there are still many without power, and the Crimean government said it would come up with a schedule for supplying electricity and water to homes without power.

But repairs were delayed when Ukrainian activists took the roads on Saturday and attempted to block the trucks from getting to the damaged towers. However, they retreated after clashes with the police, according to Voice of America News.

Crimea was annexed in 2014 by Russia after pro-Western Ukrainian protests forced President Viktor Yanukovych from office. Weeks later, a rebel group that wanted to separate from Russia, launched a large enough rebellion that trade and travel sanctions were placed on key Russian officials. Voice of America News reports that the U.N. announced in September that nearly 8,000 people, mostly civilians, have been killed in the conflict.