Apple apologizes after outcry over slowed iPhones

Apple CEO Tim Cook stands in front of a screen displaying the IPhone 6 during a presentation at Apple headquarters in Cupertino, California October 16, 2014.

By Stephen Nellis

(Reuters) – Facing lawsuits and consumer outrage after it said it slowed older iPhones with flagging batteries, Apple Inc is slashing prices for battery replacements and will change its software to show users whether their phone battery is good.

In a posting on its website Thursday, Apple apologized over its handling of the battery issue and said it would make a number of changes for customers “to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions.”

Apple made the move to address concerns about the quality and durability of its products at a time when it is charging $999 for its newest flagship model, the iPhone X.

The company said it would cut the price of an out-of-warranty battery replacement from $79 to $29 for an iPhone 6 or later, starting next month. The company also will update its iOS operating system to let users see whether their battery is in poor health and is affecting the phone’s performance.

“We know that some of you feel Apple has let you down,” Apple said in its posting. “We apologize.”

On Dec. 20, Apple acknowledged that iPhone software has the effect of slowing down some phones with battery problems. Apple said the problem was that aging lithium batteries delivered power unevenly, which could cause iPhones to shutdown unexpectedly to protect the delicate circuits inside.

That disclosure played on a common belief among consumers that Apple purposely slows down older phones to encourage customers to buy newer iPhone models. While no credible evidence has ever emerged that Apple engaged in such conduct, the battery disclosure struck a nerve on social media and elsewhere.

Apple on Thursday denied that it has ever done anything to intentionally shorten the life of a product.

At least eight lawsuits have been filed in California, New York and Illinois alleging that the company defrauded users by slowing devices down without warning them. The company also faces a legal complaint in France, where so-called “planned obsolesce” is against the law.

(Reporting by Stephen Nellis; Editing by Andrew Hay)

California wildfire crews gain edge as last evacuation orders lifted

Firefighters keep watch on the Thomas wildfire in the hills and canyons outside Montecito, California, U.S., December 16, 2017.

By Steve Gorman

LOS ANGELES (Reuters) – Crews battling to subdue the remnants of a sprawling Southern California wildfire gained more ground on Thursday after a resurgence of winds proved weaker than expected, allowing officials to lift all remaining evacuation orders and warnings.

The so-called Thomas fire, California’s second-largest on record, has charred 272,600 acres (110,317 hectares) of coastal mountains, foothills and canyons across Ventura and Santa Barbara counties northwest of Los Angeles, fire officials said.

The fire’s spread was largely halted this week as crews extended safety buffer lines around most of its perimeter, hacking away thick chaparral and brush before it could ignite and torching some vegetation in controlled-burning operations.

Containment of the fire grew to 65 percent on Thursday, up from 60 percent a day earlier.

Much of the progress was made during three days in which diminished winds, cooler temperatures and higher humidity levels allowed firefighters to go on the attack against a blaze that had kept them on the defensive for the better part of two weeks.

A new bout of strong winds had been forecast to accelerate to 50 miles per hour (80 km per hour) on Thursday morning, stoking extreme fire conditions again, but turned out to be less forceful than expected, authorities said.

“We didn’t really see the winds that were predicted,” said Brandon Vaccaro, a spokesman for the firefighting command. Containment lines already carved around populated areas “held really well,” he said.

More than 1,000 homes and other structures were destroyed and well over 100,000 people were forced to flee their dwellings at the height of the fire storm, but abandoned communities were gradually reopened to residents this week.

On Thursday, authorities canceled the last evacuation notices still in effect for Santa Barbara and Ventura counties.

Only one fatality directly related to the fire has been reported, a firefighter who succumbed to burns and smoke inhalation in the line of duty last Thursday.

As the fire threat waned, the number of personnel assigned to fight the blaze has been scaled back to about 4,700, down from 8,500 at the fire’s peak.

In terms of burned landscape, the Thomas fire ranks a close second to California’s largest wildfire on record, the 2003 Cedar blaze in San Diego County, which consumed 273,246 acres (110,579 hectares) and killed 15 people.

The Thomas fire erupted Dec. 4 and was fanned by hot, dry Santa Ana winds blowing with rare hurricane force from the eastern deserts, spreading flames across miles of Southern California’s rugged, drought-parched coastal terrain.

Forecasts called for a return of mild Santa Ana gusts late on Thursday, “but it shouldn’t be anything that really challenges us,” Vaccaro said.

The California Department of Forestry and Fire Protection has estimated the cost of fighting the blaze at more than $167 million. The cause has not been determined.

The Thomas fire came two months after a spate of wind-driven blazes in Northern California’s wine country incinerated several thousand homes and killed more than 40 people, ranking as the deadliest rash of wildfires, and one of the most destructive, in state history.

(Additional reporting by Brendan O’Brien in Milwaukee and Peter Szekely in New York; Editing by Chris Reese and Leslie Adler)

California manhunt under way after random shootings target 10 drivers

A bullit hole in a victim's vehicle window is shown in this photo in Fresno County, California, U.S., provided December 21, 2017.

By Alex Dobuzinskis

LOS ANGELES (Reuters) – Police in California’s Central Valley have launched a manhunt for at least one suspect after a series of 10 random shootings on vehicles left one woman wounded this holiday season, officials said on Thursday.

Fresno County Sheriff Margaret Mims has warned the shooting attacks, which have occurred in her jurisdiction and neighboring Madera County, could turn deadly.

“If this keeps going, it’s going to be a matter of time before we have a murder investigation,” Mims said at a news conference. “That’s what we’re trying to avoid.”

Witnesses described the suspect’s vehicle as a dark colored pick-up truck with oversized tires, Mims said. The motive for the shootings is unknown, the Fresno County Sheriff’s Office said in a statement.

A woman was struck by a bullet when she was driving on Dec. 1 in rural Fresno County near the town of Kerman, less than 200 miles (322 km) southeast of San Francisco.

Her injuries were not life-threatening.

In the other nine shootings, which occurred between Nov. 27 and Dec. 17, cars were struck by gunfire but no one was wounded, authorities said. Most of the shootings were in Fresno County, just outside Kerman with its population of 15,000 people.

The drivers of those cars said they heard a bang, as another vehicle passed by, according to the Fresno County Sheriff’s Office.

Investigators are not sure if a single suspect is behind the attacks, or if others may be involved, said Fresno County Sheriff’s Office spokesman Tony Botti.

But Mims, speaking in general terms, addressed a single suspect during her remarks at the news conference.

“To the suspect, this is a cowardly act and we are working very hard to find you,” Mims said. “We will hold you responsible.”

Authorities believe the victims were randomly chosen.

A number of communities in the United States have dealt with random shootings on roadways over the years.

In 2015, 11 vehicles were struck by gunfire and a teenager was lightly wounded, in a series of shootings in the Phoenix area. A landscaper was arrested and charged later that year in connection with the attacks, but defense attorneys called into question ballistics evidence used to charge him.

A judge in 2016 tossed out charges against the landscaper, after prosecutors asked for them to be withdrawn.

(Reporting by Alex Dobuzinskis; editing by Diane Craft)

South Carolina capital could be first U.S. city to ban gun bump stocks

An example of a bump stock that attaches to a semi-automatic rifle to increase the firing rate is seen at Good Guys Gun Shop in Orem, Utah, U.S. on October 4, 2017.

By Harriet McLeod

(Reuters) – South Carolina’s capital on Tuesday could become the first U.S. city to ban the use of bump stocks, a gun accessory that has drawn national scrutiny after being found among the Las Vegas mass shooter’s arsenal of weapons in the October rampage.

Last month, Massachusetts became the first state to pass a law that explicitly bans bump stocks.

Steve Benjamin, the mayor of Columbia, the South Carolina capital, said the city council was expected in a vote on Tuesday night to approve an ordinance barring the devices, which allow semiautomatic rifles to fire hundreds of rounds a minute like fully automatic machine guns.

“One of the common refrains that you hear, whether it was in Texas or Vegas or Sandy Hook, is that a good guy with a gun could have stopped the carnage,” Benjamin, a Democrat, said in a phone interview on Monday. “It’s time for the good guys with guns to begin to pass some really good policy.”

Authorities said Las Vegas shooter Stephen Paddock had 12 rifles outfitted with bump stocks in the hotel room where he launched his attack on an outdoor concert, killing 58 people and wounding hundreds in the deadliest mass shooting in modern U.S. history.

Since then several states and cities have proposed measures outlawing or restricting the attachments, and the U.S. Justice Department said earlier this month it was considering a ban on certain bump stocks.

California and New York do not prohibit bump stocks outright, but the devices fall under the definition of an automatic weapon, which are illegal in those states, according to Anne Teigen, who covers firearm legislation for the National Conference of State Legislatures. Some other states and the District of Columbia have assault weapons bans that could include bump stocks.

“We are not aware of any cities that have passed ordinancesbanning bump stocks,” said Tom Martin, a spokesman for the National League of Cities.

In Columbia, four of the council’s six members approved the city’s proposed ordinance on a first reading earlier this month.

The measure also would ban the use of other gun attachments that allow rifles to fire faster. Owners would be required to keep them stored separately from any weapon.

Trigger-enhancing devices are not gun parts, gun components, weapons or ammunition, which state law prohibits cities from regulating, Benjamin said.

The mayor, who has a background in law enforcement and said he owns guns, said the measure had drawn support from local police and council members who support the Second Amendment to the U.S. Constitution protecting gun ownership rights.

(Reporting by Harriet McLeod in Charleston, South Carolina; Editing by Colleen Jenkins and Leslie Adler)

California wildfire fight aided by better weather

California wildfire fight aided by better weather

By Steve Gorman

LOS ANGELES (Reuters) – Thousands of weary firefighters, battling a deadly 2-week-old California wildfire that ranks as the third largest in state history, welcomed a second straight day of favorable weather on Monday that allowed a more aggressive attack on the flames.

The so-called Thomas fire has scorched 271,000 acres (110,000 hectares) of drought-parched chaparral and brush in the coastal mountains, foothills and canyons of Ventura and Santa Barbara counties northwest of Los Angeles.

The burned zone encompasses an area about a third of the size of the state of Rhode Island.

More than 1,000 homes and other buildings have gone up in flames and some 18,000 other structures remained threatened from a late-season firestorm that kept firefighters on the defensive for the better part of two weeks.

One firefighter lost his life, succumbing to smoke inhalation and burns last Thursday near the town of Fillmore in Ventura County.

A mix of lighter winds, rising humidity and cooler air temperatures prevailed for a second day on Monday, affording crews the greatest weather break they had seen yet, said Lynne Tolmachoff, a spokeswoman for the California Department of Forestry and Fire Protection (CalFire).

“Everybody is breathing a sigh of relief that this will give those firefighters a chance to get in there and do some good work, and not just be constantly chasing things,” she told Reuters by telephone.

A firefighting force of 8,500 personnel had carved containment lines around 50 percent of the blaze’s perimeter as of Monday night, up from 45 percent earlier.

But coastal communities within the towns of Santa Barbara, Montecito and Summerland were still at risk as crews hurried to extend and shore up buffer zones before a return of higher winds forecast for Wednesday, Tolmachoff said. Full containment is not expected before the second week of January.

The blaze erupted on Dec. 4 and was stoked by hot, dry Santa Ana winds blowing with rare hurricane force from the high desert to the east, spreading the flames across miles of rugged coastal terrain faster than firefighters could keep up.

The latest tally of burned landscape puts the Thomas blaze among the three largest wildfires documented in California, approaching the record size of the 2003 Cedar fire in San Diego County that consumed 273,246 acres (110,600 hectares) and killed 15 people.

The Thomas fire has displaced more than 100,000 people, although authorities in Santa Barbara County lifted evacuation orders for additional areas no longer considered to be in harm’s way, and more communities were to be reopened on Tuesday.

CalFire has put the estimated cost of fighting the blaze at nearly $131 million. The cause remained under investigation.

The Thomas came two months after a spate of wind-driven blazes in Northern California’s wine country incinerated several thousand homes and killed more than 40 people, ranking as the deadliest rash of wildfires, and one of the most destructive, in state history.

(Additional reporrting by Chris Kenning in Chicago and Peter Szekely in New York; Editing by Clive McKeef and Peter Cooney)

As California fires blaze, homeowners fear losing insurance

Local residents react as numerous homes burn on a hillside during a wind driven wildfire in Ventura. REUTERS/Mike Blake

By Suzanne Barlyn

(Reuters) – California homeowners and regulators have a new fear about wildfires ravaging the state: that insurers will drop coverage.

Massive, out-of-season fires in northern and southern California are causing billions of dollars in claims and challenging expectations of when and where to expect blazes. State law gives insurers more leeway to drop coverage than to raise rates, and some are taking the opportunity, concerning California Insurance Commissioner Dave Jones.

Homes in the Sierra Nevada foothills were dropped after wildfires swept through the region in recent years, and some other Northern California homes also have been cut from rosters, Jones said.

“We may see more of it,” he added in an interview. Insurers must renew fire victims’ policies once, but after that homeowners could be driven to unusual, expensive policies.

Retired firefighter Dan Nichols of Oroville, California was surprised when Liberty Mutual dropped his coverage this year, following a wildfire in the region.

“I was shocked and angry,” said Nichols, 70, by email.

Liberty Mutual must “responsibly manage” its overall exposure to California’s wildfires as part of a strategy to safeguard its ability to pay homeowners’ claims, a spokesman said. The insurer still issues policies in California and its strategy is not in response to recent fires, he said.

Nichols found a better deal through AAA, but others are not as lucky. In San Andreas, a community northeast of San Francisco, homeowners typically use specialty insurers, known as “surplus lines carriers,” for policies that cost about 20 to 40 percent more than a mainstream insurer, said Fred Gerard, who owns an insurance agency in the area.

Insurers must be cautious by not covering too many homes in one area, said Janet Ruiz, a spokeswoman for the industry’s Insurance Information Institute. “They tend to spread their risk so they can pay claims,” Ruiz said.

COMPUTER MODELS

Drier weather and higher variability of weather patterns often seen as effects of climate change have led insurers to turn to new computer models that provide house-by-house predictions of risk, using factors such as local topography and brush cover, a change from past practices that were based on a region’s history of blazes.

“Relying solely on company history leaves many (insurers) exposed,” said Matt Nielsen, Senior Director, Global Governmental and Regulatory Affairs at modeler RMS. A new wave of models coming out next year will “revolutionize the way insurers understand and manage risk for wildfires,” he said.

“You can’t control mother nature, but you can identify her target zones,” wrote rival Verisk Analytics Inc in a brochure for its FireLine model.

Jones said the state was reviewing the new models, partly in light of drier weather conditions, more frequent, unpredictable and severe fires, and climate change.

A California poll by consumer advocacy group United Policyholders found that computer scoring was a reason for a significant number of policy cancellations in the last few years.

United Policyholders Executive Director Amy Bach said that the differences in scores generated by various models raised questions about their accuracy.

“We want to make sure it’s a fair system,” Bach said.

(Reporting by Suzanne Barlyn; Editing by Peter Henderson and James Dalgleish)

Firefighter killed battling massive California blaze

Firefighter killed battling massive California blaze

By Dan Whitcomb

LOS ANGELES (Reuters) – A firefighter was killed on Thursday while battling a mammoth California wildfire as crews sought to protect coastal cities and towns in the path of flames that have destroyed more than 700 homes.

The flag-draped remains of firefighter Cory Iverson, 32, were driven out of the fire zone in Ventura County, northwest of Los Angeles, in a hearse as his comrades saluted from roadsides and overpasses.

“Anne and I are saddened by Engineer Cory Iverson’s tragic death. His bravery and years of committed service to the people of California will never be forgotten,” California Governor Jerry Brown said in a statement.

Fire officials released little information about the circumstances surrounding Iverson’s death, which came while he was fighting the so-called Thomas Fire, now the fourth-largest wildfire on record in California since 1932.

The Los Angeles Daily News reported that Iverson, a California Department of Forestry and Fire Protection engineer, perished in an accident near the community of Fillmore, where a mayday alert was sounded.

The Thomas Fire, which erupted on Dec. 4 near a small private college in Ojai, has since blackened more than 249,000 acres.

The conflagration advanced again overnight to surpass the Zaca Fire, which struck Santa Barbara County in 2007, charring 240,000 acres (97,120 hectares).

The Thomas Fire, which was 35 percent contained as of Thursday evening, has burned 729 single-family homes to the ground and damaged another 175. The blaze has displaced more than 94,000 people.

The wildfire remained a threat to some 18,000 homes and other structures in the communities of Santa Barbara, Carpinteria, Summerland and Montecito along California’s scenic coastline, especially if hot, dry Santa Ana winds return.

Red-flag warnings, issued for extreme fire weather conditions in the area, were extended through Friday morning.

“Right now, there really is a fear in the community. We’re very used to fire, but the magnitude of this one is something that we haven’t seen,” Monique Limon, a state assembly member whose districts includes parts of Ventura and Santa Barbara counties, told Reuters

Many public schools in the Santa Barbara area canceled classes this week and will not reopen until the annual winter break ends in January.

Some of the other fires burning over the past week in San Diego and Los Angeles counties have largely been brought under control.

Investigators determined that the Skirball Fire, which destroyed six homes in Los Angeles’ wealthy Bel-Air neighborhood and scorched a building at a winery owned by media mogul Rupert Murdoch, was started by a cooking fire at a homeless encampment, the Los Angeles Fire Department said earlier this week.

The Lilac Fire, which burned more than 4,000 acres (1,620 hectares) in northern San Diego County and destroyed 157 structures, was 97 percent contained as of Thursday, Cal Fire said.

(Additional reporting by Brendan O’Brien in Milwaukee, Bernie Woodall in Fort Lauderdale, Florida, and Ben Klayman in Detroit; Editing by Cynthia Osterman and Leslie Adler)

Vicious winds to test crews battling California wildfire

Vicious winds to test crews battling California wildfire

By Dan Whitcomb

LOS ANGELES (Reuters) – Firefighters in California will be tested by vicious winds on Friday morning as they battle a huge wildfire that has claimed the life of one of their colleagues and torched more than 700 homes.

Cory Iverson, 32, a California Department of Forestry and Fire Protection engineer, was killed on Thursday while tackling the so-called Thomas Fire in Ventura and Santa Barbara counties.

“Cory Iverson … made the ultimate sacrifice to save the lives of others,” said Ventura County Sheriff Geoff Dean during a community meeting on Thursday night.

Fire officials released little information about the circumstances surrounding Iverson’s death. The Los Angeles Daily News reported that he perished in an accident near the community of Fillmore, where a mayday alert was sounded.

Santa Ana winds and humidity in the single digits has helped stoke the blaze that has swept through dry vegetation since it erupted on Dec. 4 near a small private college in Ojai. It has since blackened more than 249,000 acres (about 390 square miles, or 1,000 sq km) and is now the fourth-largest wildfire on record in California since 1932.

On Friday morning powerful winds are forecast which will subside during the day, the National Weather Service said.

“Winds will weaken Friday, turn westerly early Saturday, then become offshore and gusty again late Saturday night through Sunday evening,” the service said in an advisory.

The wildfire remained a threat to some 18,000 homes and other structures in the communities of Santa Barbara, Carpinteria, Summerland and Montecito along California’s coastline, especially if hot, dry Santa Ana winds return.

The Thomas Fire, which was 35 percent contained as of Thursday evening, has burned 729 homes to the ground and damaged another 175. The blaze has displaced more than 94,000 people.

The fire and others to the south in San Diego and Los Angeles counties have disrupted life for millions of people over the last 11 days.

They have caused schools to close for days, shut roads and driven hundreds of thousands from their homes and into shelters. The fires are also responsible for poor air quality throughout Southern California, forcing some commuters to wear protective face masks, local media reported.

(Additional reporting by Brendan O’Brien in Milwaukee; editing by Andrew Roche)

Fierce winds to intensify as firefighters battle California wildfire

Fierce winds to intensify as firefighters battle California wildfire

By Dan Whitcomb

LOS ANGELES (Reuters) – California firefighting crews may face on Thursday another round of fierce gusts that have fed a volatile wildfire, one of the largest in the state’s history, as they protect homes from flames and build control lines.

The so-called Thomas Fire, already the state’s fifth-largest blaze of its kind on record, threatened the communities of Santa Barbara, Carpinteria, Summerland and Montecito early on Thursday after destroying more than 700 homes since it began on Dec. 4, fire officials said.

“Firefighters will remain engaged in structure defense operations and scout for opportunities to establish direct perimeter control,” the California Department of Forestry and Fire Protection said in a statement, noting that the fire threatened 18,000 structures.

Gusty Santa Ana winds were forecast to whip up to 50 mph (80 kph) early in the morning and peak during the day before decreasing by evening, while warm temperatures and single-digit relative humidity persist, the National Weather Service said in an advisory.

The weather conditions will “contribute to extreme fire behavior. Any fires that develop will likely spread rapidly,” the weather service said in an advisory.

The Thomas Fire has traveled 27 miles (43 km), blackening more than 371 square miles (953 square km) in Ventura and Santa Barbara counties, an area larger than New York City.

The conflagration has destroyed 709 single-family homes, damaged 164 others and displaced more than 94,000 people. It was 30 percent contained as of Wednesday evening.

Many public schools in the Santa Barbara area canceled classes this week and will not reopen until the annual winter break is completed in January.

Some of the other fires burning over the past week in San Diego and Los Angeles counties have been largely brought under control.

Investigators determined that the Skirball Fire, which destroyed six homes in Los Angeles’ wealthy Bel-Air neighborhood and scorched a building at a winery owned by billionaire media mogul Rupert Murdoch, was started by a cooking fire at a homeless encampment, authorities said on Tuesday.

The Lilac Fire, which burned more than 4,000 acres (1,620 hectares) in northern San Diego County and destroyed 157 structures, was 96 percent contained by Wednesday, Cal Fire said.

(Additional reporting by Brendan O’Brien in Milwaukee; Editing by Hugh Lawson)

After fires, Southern California faces risk of mudslides

After fires, Southern California faces risk of mudslides

By Ben Gruber and Alex Dobuzinskis

CARPINTERIA, Calif./LOS ANGELES (Reuters) – Firefighters in Southern California are slowly gaining control of one of the largest wildfires in state history, but residents may not enjoy much relief as experts said the flames are laying the groundwork for the next disaster – mudslides.

The intense fire is burning away vegetation that holds the soil in place and baking a waxy layer into the earth that prevents the water from sinking more than a few inches into the ground, experts said.

With one heavy rain, the soil above this waterproof layer can become saturated, start to slide in hilly areas and transform into something catastrophic.

“Pretty much anywhere there’s a fire on a steep slope, there’s cause for concern,” Jason Kean, research hydrologist for the U.S. Geological Survey, said in a telephone interview.

And the Thomas Fire, which has burned 234,000 acres and destroyed nearly 700 homes in Ventura and Santa Barbara counties, is definitely in landslide country.

“If we get hard rain, there are going to be terrible landslides in the burn areas,” Carla D’Antonio, chairman of University of California, Santa Barbara’s environmental studies program, said in an email.

“It doesn’t take a lot of rain to get the soil and rock moving, so to have burned soil on top of this and no significant plant cover creates huge potential for landslides,” she added.

Among the cities at risk is Santa Barbara, with 92,000 people, as well as the smaller communities of Carpinteria, Ojai and Summerland.

“It’s terrifying,” Jamey Geston, 19, of Carpinteria, said of possible mudslides. “I am just taking it one natural disaster at a time at this point and try to get through it.”

Once the fire is out, more work will begin as officials will likely need to rush to build retention basins and other structures to prevent debris flows before the rainy season begins, said Professor Nicholas Pinter of University of California, Davis’ Department of Earth and Planetary Sciences.

“This is exactly the thing we worry about in the winter following an event like the Thomas Fire,” he said by telephone.

Another large concern is the potential damage to water quality, Santa Barbara Mayor Helene Schneider said in a telephone interview.

Heavy rainfall could bring lots of silt to waterways like Lake Cachuma, where barriers are already being erected, as well as unwanted matter, she said. In 2007, after the massive Zaca Fire, Santa Barbara spent more than $1 million on extra cleaning and filtration systems.

The Federal Emergency Management Agency and the state could defray some costs with grants, but the best outcome would be “a nice, calm, intermittent rain,” Schneider said.

“We don’t see any rain in the immediate forecast, which is a curse and a blessing,” she said. “We could use the water to fight the fire, but we don’t want some kind of big downpour that would cause significant mudslides so soon after the area’s been burnt to nothing.”

(Reporting by Ben Gruber and Alex Dobuzinskis, Writing by Ben Klayman; Editing by Cynthia Osterman)